RETURN POLICY
All returns are subject to 20% restocking fee. Incorrect, damaged, or missing items must be reported
within 72 hours of the time the products are received. You mount it, you bought it. Warranties are
limited to or through ORIGINAL PURCHASER of products ONLY. All warranties and liabilities of products
are null and void as a result of improper installation, improper use, modifications of products and abuse
of products.
A:
ALL returns will be charged the original freight cost required to send you the item.
You MUST contact us prior to returning any merchandise. See details below.
B:
All return claims of any kind must be returned to DSC BIKE SHOP, within ten (10) days of receipt of
merchandise. If the claim is due to damage or shortage, you must keep the package and packaging for the
carrier (UPS or USPS) to inspect. If we do not receive the items in the allotted time period, your
package will be refused. Once you have received a Return Authorization Number, complete the Return
Authorization Form and secure it to the outside of the box. If the Return Authorization Form with a
valid Return Authorization Number, is not on the outside of the box, it will be refused and returned to
you.
C:
Items must be returned in their new, original, unused, undamaged, condition with no marks on the
original packaging, and with all tags, labels, documentation, and protective covers intact.
D:
All returns are subject to inspection for damage, misuse, or improper packaging. It is the sole
discretion of DSC BIKE SHOP, to provide replacement, issue a credit, or return the item to you.
E:
In the event of damaged or defective item DSC BIKE SHOP must be notified within three (3) days of
receipt of the item. Damaged return claims must be returned to DSC BIKE SHOP. within ten (10)days
of receipt of merchandise. Please include a brief but accurate description of the damage to the item.
Damaged items may only be exchanged for the exact item without exception.
F:
NO RETURNS OF ANY KIND ARE ALLOWED ON ELECTRICAL PARTS, PARTS THAT HAVE BEEN INSTALLED, PARTS
UNDER $10.00 ARE ALSO NOT ELIGIBLE FOR RETURN.
G:
In the event of an item cancellation or item change after the order has been processed then all of
the above return policies will apply, these include but are not limited to a 20% restock fee. In most
cases the items have already been ordered and shipped from the manufacturer and cannot be canceled.
Please be sure that you actually want an item before you order it.
H:
Backordered items may be canceled without penalty, but all other canceled items on the order will be
subject to a restock fee.
LIMITED WARRANTY
All our products are sold without warranty of any kind due to the unusual stress and conditions that
are placed upon them for which we have no control. The sole obligation of DSC BIKE SHIP. shall be
limited to only the products found defective, in either workmanship or material, after an inspection
performed by our company. This Limited Warranty applies only to the original purchaser of the product
and only covers the replacement or repair of the defective products.
INSTALLATION
DSC BIKE SHOP Limited Warranty only applies to its products that are installed by a certified
motorcycle mechanic.
NOTIFICATION
Please call 1-407-830-7320 before returning any items. No returns or refunds will be accepted without
prior notification.
Please send your returned item(s) to:
DSC Bike Shop
1991 Corporate Square
Longwood, FL 32750
