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DSC Bike Shop Polices Page.

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SHIPPING CHARGES; TAXES; TITLE; RISK OF LOSS

Shipping and handling and insurances are additional unless otherwise expressly indicated at time of shipping due unknown weight and insurance coverage to designation is unknown beforehand. Title to products passes from dscbikeshop to Customer upon shipment to Customer. Loss or damage that occurs during shipping by a carrier is purchaser's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify dscbikeshop within 21 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged. Unless you provide dscbikeshop with a valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping charges and delivery dates are estimates only.


RETURN POLICY

All returns are subject to 20% restocking fee. Incorrect, damaged, or missing items must be reported within 72 hours of the time the products are received. You mount it, you bought it. Warranties are limited to or through ORIGINAL PURCHASER of products ONLY. All warranties and liabilities of products are null and void as a result of improper installation, improper use, modifications of products and abuse of products.

A: ALL returns will be charged the original freight cost required to send you the item. You MUST contact us prior to returning any merchandise. See details below.

B: All return claims of any kind must be returned to DSC Bike Shop, within ten (10) days of receipt of merchandise. If the claim is due to damage or shortage, you must keep the package and packaging for the carrier (UPS or USPS) to inspect. If we do not receive the items in the allotted time period, your package will be refused. Once you have received a Return Authorization Number, complete the Return Authorization Form and secure it to the outside of the box. If the Return Authorization Form with a valid Return Authorization Number, is not on the outside of the box, it will be refused and returned to you.

C: Items must be returned in their new, original, unused, undamaged, condition with no marks on the original packaging, and with all tags, labels, documentation, and protective covers intact.

D: All returns are subject to inspection for damage, misuse, or improper packaging. It is the sole discretion of DSC Bike Shop, to provide replacement, issue a credit, or return the item to you.

E: In the event of damaged or defective item DSC Bike Shop must be notified within three (3) days of receipt of the item. Damaged return claims must be returned to DSC Bike Shop. within ten (10)days of receipt of merchandise. Please include a brief but accurate description of the damage to the item. Damaged items may only be exchanged for the exact item without exception.

F: NO RETURNS OF ANY KIND ARE ALLOWED ON ELECTRICAL PARTS, PARTS THAT HAVE BEEN INSTALLED, PARTS UNDER $10.00 ARE ALSO NOT ELIGIBLE FOR RETURN.

G: In the event of an item cancellation or item change after the order has been processed then all of the above return policies will apply, these include but are not limited to a 20% restock fee. In most cases the items have already been ordered and shipped from the manufacturer and cannot be canceled. Please be sure that you actually want an item before you order it.

H: Backordered items may be canceled without penalty, but all other canceled items on the order will be subject to a restock fee.

SPECIAL ORDER

I: Due to the wide variety of configurations, all swingarm orders are considered "special order" items and are non-returnable. Any speclal order or custom made item requires a 100% deposit by either wire transfer or credit card. A special order item may not be cancelled or returned once it has been placed on order. All back orders will be automatically shipped if they become available within 30 days. Due to a number of possible reasons, special order or custom made items may take several weeks to complete. All shipping charges are the responsibility of the purchaser.


LIMITED WARRANTY

All our products are sold without warranty of any kind due to the unusual stress and conditions that are placed upon them for which we have no control. The sole obligation of DSC Bike Shop, shall be limited to only the products found defective, in either workmanship or material, after an inspection performed by our company. This Limited Warranty applies only to the original purchaser of the product and only covers the replacement or repair of the defective products.


INSTALLATION

DSC Bike Shop Limited Warranty only applies to its products that are installed by a certified motorcycle mechanic.


NOTIFICATION

Please call 1-407-830-7320 before returning any items. No returns or refunds will be accepted without prior notification.

Please send your returned item(s) to:

DSC Bike Shop
5703 Red Bug Lake Rd. suite 229
Winter Springs, FL 32708



PRIVACY STATEMENT

Thank you for visiting www.dscbikeshop.com (our "Site"). We appreciate the opportunity to interact with you on the Internet and are committed to protecting and safeguarding your privacy. The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our Site, how we may use that information and whether we disclose that information to anyone.



What Information We Collect and How We Use It

Any information we collect on our Site generally falls into the Personally Identifiable Information category.

Personally Identifiable Information: This refers to information that lets us know specifically who you are. In general, you can visit our Site without telling us who you are or revealing any Personally Identifiable Information.

Ordering - When you place an order for products or services, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transaction information). We use this information to deliver your order, process payment, and to communicate with you about the status of your order. Credit card information submitted with your order is used only for payment processing and is not retained on our Site. You may request your purchase be shipped by common carrier, in which case certain information will be shared with the respective carrier for delivery purposes.

Sharing Your Information

Except as disclosed in this Privacy Statement, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect online unless we have your permission. Any Personally Identifiable Information you provide to us will be used for your purchases and retained in hard copy form of the original invoice as well as within our database system, which generates our invoices.

From time to time, we may be required to provide Personally Identifiable Information in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Limited Warranty or to protect the rights, property, and safety of others and ourselves.

Links To Other Web Sites

Links to third-party Web sites may be provided solely for your information and convenience, or to provide additional informati on for various other goods and services. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Changes To This Statement

Any updates or changes to the terms of this Privacy Statement will be posted here on our Site and the date of the newest version posted below. Please check back frequently, especially before you submit any Personally Identifiable Information at our Site, to see if this Privacy Statement has changed.

By using our Site, you acknowledge acceptance of this Privacy Statement in effect at the time of use.



Contact Us

If you have any concerns about our use of your information or about this Privacy Statement, please send an e-mail to sales@dscbikeshop.com. We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.



This Privacy Statement was last revised on January 9, 2012.



 

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Here at DSC Bike Shop, we pledge to make your shopping experience as easy as possible and in a friendly, courteous and professional manner. Go ahead and give us a try. You won't regret it.

Have questions, give us a call at 407-830-7320.